Our structure

We are structured into five key portfolios.

All of our services and operations fall under the following portfolios. Each portfolio is led by an Executive Director who reports to the Chief Executive. The Chief Executive heads the company overall and reports to the Board of Directors. Learn more about our Executive Team

  1. Access and Innovation. 
  2. Client Services.
  3. Culture, Engagement and Improvement.
  4. Shared Services.
  5. Supporter Marketing and Fundraising

Organisational chart

Our organisational structure as at March 2012 is listed below.

Board of Directors

Is member elected and has the ultimate decision making authority.

Chief Executive

Reports to the Board of Directors and manages overall operations.

Our services and operations are grouped under the five portfolios below. Each is led by an Executive Director who reports to the Chief Executive.

Access and Innovation

  • Library and Information Services.
  • Accessible Format Production.
  • Innovation and New Business Enterprise.
  • Organisational System Support.

Client Services

  • Adaptive Technology.
  • Adaptive Communications.
  • Guide Dog Services.
  • Children and Youth Services.
  • Employment Services.
  • Rehabilitation – Adult.
  • Mana Kāpō (Māori Services).
  • Pacific Services.
  • Deafblind Services.
  • Needs Assessment.
  • Recreation Services.

Culture, Engagement and Improvement 

  • Organisational Culture.
  • Learning and Development. 
  • Human Resources.
  • Member Engagement.
  • Internal and External Stakeholder Engagement.
  • PR and Communications.
  • Volunteer Services.
  • Continuous Improvement and Quality. 

Shared Services

  • Financial Management and Administration.
  • Business Development.
  • Contract Management.
  • Corporate Governance.
  • Corporate Services.
  • ICT Delivery and Support.

Supporter Marketing and Fundraising

  • Marketing.
  • Supporter Relationships.
  • Capital Campaigns.
  • Equipment Services.
  • Corporate Partnerships.
  • Trusts and Foundations.
  • Insights and Planning.
  • Community Fundraising.